Cisco 9851 IP Desk Phone (New)

£165.00

Cisco VoIP Phone with 3.7-inch colour LCD, 480 x 240 resolution, backlit display, and 6 physical line keys.

USB-A port: Provides 0.5A power output at 5V (2.5W) under PoE, or 1A power output at 5V (5W) when using the Cisco Power Adapter 3 (local power supply).

100 in stock

Description

Cisco VoIP Phone with 3.7-inch colour LCD, 480 x 240 resolution, backlit display, and 6 physical line keys.

USB-A port: Provides 0.5A power output at 5V (2.5W) under PoE, or 1A power output at 5V (5W) when using the Cisco Power Adapter 3 (local power supply).

USB-C port: Provides 0.5A power output at 5V (2.5W) under PoE or when using the Cisco Power Adapter 3 (local power supply).

One phone, multiple platforms
Configure your preferred platform with a flexible operating system that supports Cisco Unified Communication Manager (CUCM), Webex Calling, BroadWorks, and selected third-party cloud calling platforms.

More than just calling
Unlock advanced features such as meetings, desk reservations, and emergency call support all in one powerful device.

Exceptional audio performance
Enjoy crystal-clear calls with an enhanced speaker, bass-boosting acoustic enclosure, and AI-powered noise removal for superior high-definition audio.

Industry-leading security
Benefit from end-to-end encrypted communications with the first phones to feature Trusted Platform Module (TPM) 2.0 hardware. Enhanced protection includes TLS 1.3, Secure Boot, Image Authentication, and network access control. Perfect for government, finance, and other security-focused industries.

Key Features

  • 3.5-Inch colour display
  • 6 programmable line keys
  • No touchscreen
  • Supports hot desking
  • Customisable action button
  • AI-powered audio for clear communication
  • One-button meeting access
  • Suitable for office workers, SMEs, and hybrid professionals

What’s in the Box?

  • Cisco 9851 IP Desk Phone – Carbon Black
  • Handset
  • Handset Cable
  • Foot Stand
  • Ethernet Cable

This is a Power Over Ethernet (PoE) enabled device and, as such, is sold without a PSU.
If you do not have PoE, you will need to purchase a separate Power Supply Unit.

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Delivery and Returns

Delivery Information

At Mint Recycling, we aim to deliver your order quickly, securely, and efficiently.

Shipping Options

  • Standard UK Delivery (2–3 Working Days) – £8.00
  • Free Delivery – Available on orders over £95.00
  • International Delivery is charged at £15.00 per box (20 Phones)

All orders are carefully packaged to ensure your equipment arrives in excellent condition.

Order Processing

  • Orders are processed Monday to Friday (excluding bank holidays)
  • Orders placed after 2pm will be processed the next working day
  • You will receive a dispatch confirmation email with tracking details once your order has been shipped

Delivery Areas

  • We currently deliver across the United Kingdom
  • For international shipping enquiries, please contact our team directly

 

Returns Policy

We want you to be completely satisfied with your purchase.

30-Day Returns

  • You have 30 days from the date of delivery to return your item
  • Items must be unused, in original packaging, and in resalable condition

Refurbished Equipment

All refurbished phones are fully tested and quality checked before dispatch. In the unlikely event of an issue:

  • Please contact us within 30 days for a replacement or refund
  • All refurbished items include a warranty (typically 3–12 months depending on product)

Faulty or Damaged Items

If your item arrives faulty or damaged:

  • Contact us within 48 hours of delivery
  • We will arrange a replacement, repair, or full refund
  • Return shipping will be covered by us

Non-Returnable Items

  • Items damaged due to misuse
  • Items returned without original packaging or missing parts

 

How to Return an Item

  1. Contact our team at [your email] with your order number
  2. We will provide return instructions
  3. Securely package the item and send it back to us
  4. Once received and inspected, your refund will be processed within 3–5 working days

 

Refunds

  • Refunds will be issued to your original payment method
  • Delivery charges are non-refundable unless the item is faulty
  • Please allow 3–5 working days for the refund to appear in your account