Avaya J189 IP Phone (New)

£150.00

The Avaya IP Phone J189 is a multiline phone ideally suited for power users who consider the phone to be one of many useful communication tools and rely on common functions like directory and speed dial to enhance productivity and collaboration. (No Power Supply Included)

100 in stock

Description

The competitively priced, high-performing Avaya IP Phone J189 features two colour display screens, 4 softkeys, 16 Feature keys, high definition audio quality, integrated Gigabit Ethernet interface, headset support and up to two J100 Expansion Modules, and optional Wi-Fi / Bluetooth. In addition, the secondary screen also acts as the first expansion module. The J189 IP Phone leverages your enterprise IP network to deliver sophisticated voice communications from headquarters, remote locations, or home offices. Tightly integrated with Avaya Aura platform, the Avaya IP Phone J189 optimises communications through a flexible architecture that leverages existing investments and accommodates changing business needs. (No Power Supply Included)

Avaya J189 IP Deskphone Specifications:

  • Primary (Larger): 5.0″ colour, 800 x 480 pixel, – Secondary : 2.3” Colour, 160 x 240 pixel
  • 10 physical buttons on the main screen, 6 physical buttons on the secondary screen (dual LEDs – red, green)
  • 4 Soft Keys
  • 2 USB ports (1 USB A, 1 USB C)
  • Hard buttons for phone, end call, messages, contacts, history, home, navigation cluster, headset, speaker, volume, mute
  • LEDs for speaker, mute, headset, message, history
  • Supports optional Bluetooth/Wi-Fi module
  • Wideband audio in handset and headset
  • Message waiting indicator
  • Add additional expandable button module
  • Mute indicator with optional mute alerting
  • Dual-position stand, optional wall mount stand
  • Gigabit Ethernet (10 / 100 / 1000) line interface
  • Secondary Gigabit Ethernet (10/100/1000 Mbps)
  • Optional AC to 5 Volt Adapter (Click Here)

Key Features and Benefits

  • Supports optional J100 Wireless Module for Wi-Fi connectivity and/or Bluetooth® headsets
  • Delivers high definition audio that can increase productivity by reducing fatigue and provides easier-to-understand and multi-party calls through the wideband audio codec in the handset and headset.
  • 2 colour displays available; Larger sized, higher resolution 5” screen main screen can be used in split-screen mode.
  • Simplifies call control on the display using softkeys for everyday functions such as transfer, conference and forwarding; also makes it easy to perform everyday tasks such as quick access to the corporate directory.
  • Multiple line phone that provides visual cues that can speed task management through 10 dual-colour Red / Green LED physical buttons on the main screen, and 6 physical buttons on the secondary screen.
  • Improves flexibility through the support of a secondary Gigabit Ethernet port for a PC.
  • Enables high-speed call handling through the support of up to two Avaya J100 Expansion Modules. The secondary screen effectively acts as the first Expansion Module.
  • The handset has a built-in volume boost for the hearing impaired to avoid having to purchase a separate amplified headset.
  • Accommodates advanced unified communications solutions through Session Initiation Protocol (SIP).
  • Supports reduced energy consumption and lower costs through Power-over-Ethernet Class 1 design with “sleep mode”

Compatibility

  • Avaya Aura® 7.1.3.3
  • Avaya IP Office 11.1.1

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Delivery and Returns

Delivery Information

At Mint Recycling, we aim to deliver your order quickly, securely, and efficiently.

Shipping Options

  • Standard UK Delivery (2–3 Working Days) – £8.00
  • Free Delivery – Available on orders over £95.00
  • International Delivery is charged at £15.00 per box (20 Phones)

All orders are carefully packaged to ensure your equipment arrives in excellent condition.

Order Processing

  • Orders are processed Monday to Friday (excluding bank holidays)
  • Orders placed after 2pm will be processed the next working day
  • You will receive a dispatch confirmation email with tracking details once your order has been shipped

Delivery Areas

  • We currently deliver across the United Kingdom
  • For international shipping enquiries, please contact our team directly

 

Returns Policy

We want you to be completely satisfied with your purchase.

30-Day Returns

  • You have 30 days from the date of delivery to return your item
  • Items must be unused, in original packaging, and in resalable condition

Refurbished Equipment

All refurbished phones are fully tested and quality checked before dispatch. In the unlikely event of an issue:

  • Please contact us within 30 days for a replacement or refund
  • All refurbished items include a warranty (typically 3–12 months depending on product)

Faulty or Damaged Items

If your item arrives faulty or damaged:

  • Contact us within 48 hours of delivery
  • We will arrange a replacement, repair, or full refund
  • Return shipping will be covered by us

Non-Returnable Items

  • Items damaged due to misuse
  • Items returned without original packaging or missing parts

 

How to Return an Item

  1. Contact our team at [your email] with your order number
  2. We will provide return instructions
  3. Securely package the item and send it back to us
  4. Once received and inspected, your refund will be processed within 3–5 working days

 

Refunds

  • Refunds will be issued to your original payment method
  • Delivery charges are non-refundable unless the item is faulty
  • Please allow 3–5 working days for the refund to appear in your account