Delivery Information
At Mint Recycling, we aim to deliver your order quickly, securely, and efficiently.
Shipping Options
- Standard UK Delivery (2–3 Working Days) – £8.00
- Free Delivery – Available on orders over £95.00
- International Delivery is charged at £15.00 per box (20 Phones)
All orders are carefully packaged to ensure your equipment arrives in excellent condition.
Order Processing
- Orders are processed Monday to Friday (excluding bank holidays)
- Orders placed after 2pm will be processed the next working day
- You will receive a dispatch confirmation email with tracking details once your order has been shipped
Delivery Areas
- We currently deliver across the United Kingdom
- For international shipping enquiries, please contact our team directly
Returns Policy
We want you to be completely satisfied with your purchase.
30-Day Returns
- You have 30 days from the date of delivery to return your item
- Items must be unused, in original packaging, and in resalable condition
Refurbished Equipment
All refurbished phones are fully tested and quality checked before dispatch. In the unlikely event of an issue:
- Please contact us within 30 days for a replacement or refund
- All refurbished items include a warranty (typically 3–12 months depending on product)
Faulty or Damaged Items
If your item arrives faulty or damaged:
- Contact us within 48 hours of delivery
- We will arrange a replacement, repair, or full refund
- Return shipping will be covered by us
Non-Returnable Items
- Items damaged due to misuse
- Items returned without original packaging or missing parts
How to Return an Item
- Contact our team at [your email] with your order number
- We will provide return instructions
- Securely package the item and send it back to us
- Once received and inspected, your refund will be processed within 3–5 working days
Refunds
- Refunds will be issued to your original payment method
- Delivery charges are non-refundable unless the item is faulty
- Please allow 3–5 working days for the refund to appear in your account
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